Move Freely. Live Independently.

At BetterMove Mobility, we focus on restoring freedom of movement through practical, reliable design. Our range includes electric wheelchairs, mobility scooters, and folding transport solutions built for real-world use. Every product is engineered for comfort, stability, and ease of operation, helping users stay active, independent, and confident in daily life.

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How orders are processed
Step 1

Ordering the product

You can place your order directly on our website by choosing the product you want and completing the checkout process. If you’ve requested a custom quote, we’ll send a detailed proposal to your email. Once you approve it, we’ll issue an invoice along with clear payment instructions.
Step 2

Payment Confirmation

Once your payment is successfully processed (via credit card, bank transfer, or any approved payment method), your order is placed into our processing system. You will then receive a payment confirmation email along with an estimated delivery timeframe for your order.
Step 3

Packaging & Shipment

Once your order is fully prepared, it is securely packaged to ensure it arrives in excellent condition. As soon as your shipment is dispatched, you will receive an email with your tracking number and the carrier information so you can follow your delivery every step of the way.
Step 4

Delivery

Shipping times depend on your location and the type of product ordered. Larger items are typically shipped using freight services to ensure safe handling and delivery. You can check your order status at any time using the tracking number provided once your shipment is dispatched.
Step 5

After-Sales Support

Our support doesn’t end once your order arrives. If you have any questions, need warranty assistance, or want to share feedback, our team is always available to help. For installation services, including sauna setup requests, please contact us directly and we’ll guide you through the next steps.

Our Story

BetterMove Mobility was created with a simple goal: to make everyday movement easier, safer, and more accessible for everyone. We design mobility scooters, wheelchairs, and electric transport solutions that combine comfort, durability, and modern engineering. Every product is built to support independence and improve quality of life through reliable, user-friendly mobility.

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We'd love to hear from you. Send us a message and we'll respond as soon as possible.

+1 (418) 717-0912
sales@bettermovemobility.com
Opening hours: 9AM-5PM EST
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